Privacy Policy

To process digital license orders and provide customer support, we collect the following minimal data:

• Contact Information: Your name, phone number, and email address provided during checkout.
• Payment Verification Data: Sender mobile banking number and Transaction ID (TrxID) for bKash, Nagad, or Rocket verification.
• Session & Device Data: Cart and order details saved in your browser, plus basic technical data such as IP address and browser type used for security.

Your data is strictly utilized for the following core operations:

• Verifying mobile banking payments and issuing digital software license keys.
• Sending instant order status updates and technical activation instructions.
• Providing customer support and warranty replacement assistance.
• Improving store performance and security against fraudulent attempts.

We employ industry-standard SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers.

We never store or request sensitive personal passwords, mobile banking PINs, or financial passwords. All payments are verified out-of-band via official merchant transaction reference matching.

eToolsBD does not sell, rent, trade, or disclose your personal information or contact details to third-party marketing companies, advertisers, or spammers.

We use lightweight browser cookies and local storage exclusively to remember your shopping cart items, checkout details, and order history on your device. You can clear this data at any time via your browser settings.

You have the right to request a copy of your stored order history or request full deletion of your contact data from our system once your warranty period has concluded. Simply reach out to our privacy desk at etoolsbd@gmail.com.